Minnesota DQ manager's good deed gets attention

National

Minnesota DQ manager's good deed gets attention

Posted: Updated:

MINNEAPOLIS (AP) - Joey Prusak was appalled when he saw a customer at the suburban Minneapolis Dairy Queen store where he works pick up someone else's $20 bill and slip it into her purse.

So when the woman got up to the counter to order, Prusak refused to serve her unless she returned the money. When the woman refused, the 19-year-old store manager went a step further: He gave the visually impaired customer who didn't know he'd dropped the money $20 out of his own pocket.

"I was just doing what I thought was right," Prusak said Thursday as he recalled the incident from earlier this month. "I did it without even really thinking about it. ... Ninety-nine out of 100 people would've done the same thing as me."

Even so, Prusak has received loads of praise since a customer's email about him to Dairy Queen was posted online.

Now, people are calling the store, thanking Prusak and even offering him jobs. Customer traffic at the Hopkins Dairy Queen has doubled, and many people are leaving large tips or giving him money directly - which he says he will donate to charity.

Prusak said he even got a call Thursday from billionaire Warren Buffett, whose company owns Dairy Queen. "He called and thanked me for being a role model for all the other employees and people in general," Prusak said.

Prusak has worked at the Hopkins Dairy Queen since he was 14. He's trying to save money to go to school forbusiness management and has managed the store since the spring.

The visually impaired customer who dropped the money during the Sept. 10 lunch rush was a regular. Prusak said he thought the woman who picked up the $20 bill would return it. Instead, she looked at the man, then put the cash in her purse.

"I was appalled," Prusak said. "I didn't know what to do or say."

Prusak thought for a moment, and when the woman approached the window, he asked her to return the money. But she claimed it was hers. The conversation went back and forth. Finally, Prusak recalled, he told the woman: "Please return the $20 or get out of the store, because I'm not going to serve someone as disrespectful as you."

Prusak said the woman stormed out, and he served the other customers. He then went over to the man eating his sundae and gave him $20. Prusak didn't tell anyone about it, other than the other employee in the store.

But another customer saw the incident and sent an email to Dairy Queen. The email was forwarded to store owner Dave Pettit, who posted it at the store, and gave Prusak $40, along with a nice note. Another employee took a picture of the email, which has been circulating online.

Dean Peters, a spokesman for International Dairy Queen, said the company is figuring out how to reward Prusak.

Prusak said when he saw what happened, he just couldn't keep quiet.

"I was going to say something no matter what," he said. "If she would have returned the money, then I would have served her."

 

Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

  • Email Alert Sign Up

    Sign up here to receive breaking news stories from KSWT.com and morning updates to your email inbox.

    * denotes required fields


    Thank you for signing up! You will receive a confirmation email shortly.
Go to KSWT-TV's Facebook page
  • Most Popular StoriesMost Popular StoriesMore>>

  • Tucson police: 1 seriously hurt in Tucson shooting

    Tucson police: 1 seriously hurt in Tucson shooting

    Tucson police are investigating a shooting in which a person was reportedly seriously wounded.More >>
    Tucson police are investigating a shooting in which a person was reportedly seriously wounded.More >>
  • NYC developer makes changes in 'poor door' design

    NYC developer makes changes in 'poor door' design

    Friday, August 29 2014 3:50 PM EDT2014-08-29 19:50:16 GMT
    A plan for a luxury skyscraper with a so-called "poor door" is changing to extend more of a welcome to residents of its cluster of affordable apartments, officials and the developers said Friday.More >>
    A plan for a luxury skyscraper with a so-called "poor door" is changing to extend more of a welcome to residents of its cluster of affordable apartments, officials and the developers said Friday.More >>
  • National

    Obama warns of delay in social sec. checks and veteran's benefits

    Obama warns of delay in social sec. checks and veteran's benefits

    Web Producer: Lucy Valencia, Assignment Desk Editor WASHINGTON (AP) -- Declaring "we are not a deadbeat nation," President Obama warned on Monday that Social Security checks and veterans' benefits willMore >>
    Declaring "we are not a deadbeat nation," President Obama warned on Monday that Social Security checks and veterans' benefits will be delayed if congressional Republicans fail to increase the government's borrowing authority in a looming showdown over the nation's debt and spending.More >>
  • Police seeking help to catch robbery suspect

    Police seeking help to catch robbery suspect

    On Monday morning just after 1:30 am; a man was caught on camera walking into a convenient store wearing a ski mask and a hooded sweater and brandishing a handgun. The suspect them confronted a female clerk pointed a gun at her and demanded money. The clerk did as she was instructed and the gunman left the store and fled on foot. Police are considering this suspect to be armed and dangerous and are seeking the publics help in apprehending him before he hurts someone. If you have information l...More >>
    On Monday morning just after 1:30 am; a man was caught on camera walking into a convenient store wearing a ski mask and a hooded sweater and brandishing a handgun. The suspect them confronted a female clerk pointed a gun at her and demanded money. The clerk did as she was instructed and the gunman left the store and fled on foot. Police are considering this suspect to be armed and dangerous and are seeking the publics help in apprehending him before he hurts someone. If you have information l...More >>
  • Victim's family feels sorry for girl who shot Uzi

    Victim's family feels sorry for girl who shot Uzi

    The accidental killing of an Arizona firing range instructor by a 9-year-old girl learning to shoot an Uzi unleashed a storm of criticism and anger, with much of it aimed at her parents.More >>
    The accidental killing of an Arizona firing range instructor by a 9-year-old girl learning to shoot an Uzi unleashed a storm of criticism and anger, with much of it aimed at her parents.More >>
  • Drug tunnel found in Mexicali

    Drug tunnel found in Mexicali

    Mexicali--Mexican police found a partially constructed drug tunnel near the U.S. border in Mexicali. Police said the tunnel was presumably being built by drug traffickers. Mexicali's police chief saidMore >>
    Mexican police found a partially constructed drug tunnel near the U.S. border in Mexicali. More >>
  • Possible drowning

    Possible drowning

    On Sunday the Blythe Police Department received a call regarding a missing 10 year old boy in the vicinity of the Colorado river and the Interstate 10 bridge. The call came out shortly after two in the afternoon when his parents lost sight of him as he swam in the river. The Blythe Boat Patrol searched the river and even called inn CHP and Care Flight Helicopters for aerial support. The search went on until night fall and it was the called off. The child was not found; and is believed that he...More >>
    On Sunday the Blythe Police Department received a call regarding a missing 10 year old boy in the vicinity of the Colorado river and the Interstate 10 bridge. The call came out shortly after two in the afternoon when his parents lost sight of him as he swam in the river. The Blythe Boat Patrol searched the river and even called inn CHP and Care Flight Helicopters for aerial support. The search went on until night fall and it was the called off. The child was not found; and is believed that he...More >>
  • US rebukes Oklahoma for ditching school standards

    US rebukes Oklahoma for ditching school standards

    Thursday, August 28 2014 7:29 PM EDT2014-08-28 23:29:35 GMT
    The federal government on Thursday stripped Oklahoma of authority to decide how to spend $29 million in U.S. education funding because the state abandoned national academic standards known as Common Core, in a...More >>
    President Barack Obama's administration on Thursday stripped Oklahoma of authority to decide how to spend $29 million in education funding because the state abandoned national academic standards known as Common Core,...More >>