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Leading SF-based laundry service goes beyond lockers to offer fast, efficient pickup and delivery
PALO ALTO, Calif., May 1, 2014 /PRNewswire/ -- Deliv today announced it has been chosen as the same-day delivery partner for Laundry Locker, the convenient, high quality laundry provider with locations across the Bay Area. Deliv will provide same-day delivery and pickup for Laundry Locker customers throughout San Francisco, with the program set to expand throughout other geographies within California and beyond.
With Deliv, Laundry Locker will expand its current offering, which involves customers dropping off dirty laundry and picking up cleaned laundry, dry cleaning and repaired footwear from designated lockers, to now include a $5 same-day delivery service option. Starting today, Laundry Locker customers will be able to select any two hour or next day delivery window of their choice, seven days a week, and receive guaranteed white-glove delivery service to any desired destination, such as their home, office or hotel. Laundry Locker will quickly be rolling out the additional pickup option, where customers can request to have their laundry picked up from their home or any desired location, all within their requested time window.
"We are always looking for ways to provide enhanced services to our loyal customers. As an award-winning brand, Laundry Locker has chosen to entrust Deliv to provide our customers the most convenient, fast and reliable delivery service. Consumers have spoken – same-day delivery is now a core part of providing an exceptional customer experience. As with countless retailers, we have listened to our customers and are excited to offer them this new convenient, flexible service option. Now your laundry comes to you," said Nicholas Sanderson, CEO of Laundry Locker.
"We are delighted to partner with Laundry Locker to further its brand leadership and help them clean up the laundry business," said Daphne Carmeli, CEO of Deliv. "Laundry Locker has seen explosive growth and, leveraging our technology platform and industry-leading, crowdsourced delivery team of drivers, we will be able to support their continued high paced growth while helping them expand their differentiated service offering."
Deliv is a crowdsourced, same-day delivery service that extends the reach of omnichannel retailers and helps them enhance their customer experience by giving customers the choice to receive their items whenever and wherever they want. Deliv allows retailers to offer their customers a same-day delivery option as they shop from their website, mobile app or from their physical brick and mortar store. By simply adding the Deliv same-day delivery option into their existing checkout process, the retailer preserves the customer shopping experience, fulfills orders from inventory from their local brick and mortar stores all while maintaining ownership and data from each customer transaction.
Deliv has partnered with nearly 100 national and regional retailers, as well as the nation's four largest mall operators, who manage nearly 800 malls across the country. Deliv is headquartered in Palo Alto, California, and is backed by some of Silicon Valley's leading venture capital firms. For more information, visit www.deliv.co.
About Laundry Locker
Launched in 2005, Laundry Locker has revolutionized the way people do dry cleaning and laundry by building a first of its kind, fully automated, 24-hour locker-based delivery network. Unlike traditional dry cleaners with inconvenient business hours, Laundry Locker allows customers to pick up and drop off of their laundry and dry cleaning on their schedule, using lockers in places where their customers live, work, and play. What started out with 8 apartment buildings in San Francisco has exponentially grown to currently have their patented lockers in 300 buildings, including some of San Francisco's most elite apartments, businesses, condo complexes and commercial office spaces, along with 6 retail stores throughout the San Francisco Bay Area. To learn more about Laundry Locker's technology and service offerings, visit www.laundrylocker.com.
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